Privacy Policy

Welcome to CHATIRIS. Your privacy is of utmost importance to us. This Privacy Policy explains what personal data we collect, how we use it, with whom we share it, and what rights you have over it.

1. Who is responsible for processing your data?

• Project name: CHATIRIS
• Contact email: contacto@chatiris.com
• Website: www.chatiris.com

2. What personal data do we collect?

We collect different types of information to provide and improve our service:

Information you provide directly:

• Registration data: When you register, we collect your full name, email address, gender, and location (country).
• Profile data: Information you choose to add to your profile.

Information we collect automatically:

• Connection and usage data: We collect information about how you interact with our service (IP address, browser, etc.).
• Cookies: We use cookies to keep you logged in and to understand the use of our website.

User-generated content:

• Communications: Chat messages you send during conversations.
• Reports: If you report another user, we store the report information.

3. For what purpose do we process your data?

We use your data for the following purposes:

• Provide and maintain our service (create your account, pair you with other users).
• Improve and personalize the service by analyzing its use.
• Ensure security, investigate reports, and prevent fraud.
• Communicate with you about your account or service changes.

4. What is the legal basis for processing your data?

• The execution of a contract (our Terms and Conditions).
• Your consent for the use of certain cookies.
• Our legitimate interest in improving the service and ensuring security.
• Compliance with legal obligations.

5. With whom do we share your data?

We do not sell your personal data. We only share it in the following cases:

• With other CHATIRIS users: Your profile name, gender, and country are visible to the users you connect with.
• Service providers: We use third parties such as Supabase (database) and Vercel (hosting), who process data on our behalf.
• Due to legal requirements: If required by law or an authority.

6. How long do we retain your data?

We will retain your personal data as long as you maintain an active account. If you delete your account, we will securely delete your information, except for what we are legally obligated to retain.

7. What are your rights?

You have the right to access, rectify, erase, restrict, object to processing, and request portability of your data. You can exercise these rights by contacting us at the email provided.

8. Data Security

We take technical and organizational security measures to protect your data, but no method of transmission over the Internet is 100% secure.

9. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

10. Contact

If you have any questions about this Privacy Policy, please do not hesitate to contact us at contacto@chatiris.com.